So to begin with I would like to say to my fellow users that you can hate me all you want for what I'm about to say/ask but it's time someone did it.
Dear MBB I think it's time I got something off my chest, it's generally about the communication that is lacking and by that I mean lacking A LOT, I understand that you are busy working on your/our game but I still feel like you could've done a lot more to interact with your community and it wouldn't even have required you to spent more than 1-2 hours a week to do so. Next is the problem with EA getting delayed, it's not that I want to blame you for not being able to deliver it based on an estimated month because I wont, but I'll go into more details about all of this below, for now I just want to say that this is just me raising some concerns I have and that many others also have.
Let's start out by talking about communication something that is lacking a lot as mentioned above I kinda get why you used to have a hard time communicating but only kinda understood because there was also a part of me that just went "Well it would only take them 15-30 once or twice a week to write up a short update and maybe attach an ingame image to it as well" and I have mentioned this several times on the forums so it's not really like I haven't tried to let you know how I felt about you communication, but fair enough you decided to focus on the developing the game rather than talking to your costumers and again I'm not trying to say that you did something wrong or demand that you should've done it differently I'm only saying that you should've communicated more. So you got yourselves a community manager and I was pretty excited about that, you know looking forward to more information etc but so far not much has changed, now I know that a CM has a lot more to do than just talking on the official forums but honestly 15 post in what 15 days that's not really what I expected but hopefully that will improve at some point.
On to the EA it self, back in February on the 24th to be exact you released a short statement where you told us that due to complication you wouldn't be able to release the EA in march as planned and asked for a few more weeks now it's may 30th today which means it has been a bit over 13 weeks. When you asked for a few weeks I expected a release date in mid april maybe early may that would add 4-5 weeks to the schedule which in my part of the world kinda equals to a few weeks but 13 weeks is far from a few. I also know that around the beginning of april 6th nvidia released a driver that gave the C4 engine a graphical glitch that covers up about 50% of the screen(when I tested the driver I had to go back to 378.78 before it worked that driver was released on march 9th and 378.92 which had the same glitch as 381.xx was released on march 20th)and I totally get that such a problem is bad because no one wants to play a game where 50% of the screen is just one big graphical glitch but you should've to come forward as soon as the glitch appeared and told us about it and not wait a whole month before telling us. I understand that you just wanted to see if nvidia would be able to fix it quickly but still you should've just told us right then but you didn't.
When you told us about the glitch you also told us that and I quote:
" We work at full speed to fix this and have also contacted NVIDIA. The bug is a nuisance but you don’t need to worry. There is the possibility to either reset the driver to version 378.92 or we offer a NVIDIA-specific workaround in the engine. This however would take some time and is our last means of choice. We will keep you posted."
So you told us about 3 possible ways to fix this, one is that nvidia fixes it, two is a rollback to a previous working driver and 3 is that you spent time on a fix. I have already voiced my opinion on what you should do and that is of course to push for the EA release in june and ask nvidia users to rollback to a previous driver and supply them with a tutorial(video and or text/image based)and I have also offered to help any users who wants help uninstalling their current driver and then installing the old driver, hell I'll even make the tutorial for you if that helps.
To end this thread with(pretty sure I had more I wanted to talk about but I'll add that when I remember what it was) I just want to say to you @masterbrain that I understand that what you are trying to create here is something rather complicated and that set backs are inevitable but there is a lot of people here who has invested a lot of money in your game. I know some of you might say that we didn't invest any money and that we only paid for a game in advance but that's not how I look at it because without the money we invested this game wouldn't be possible and therefore I feel we have the right to know whats going on and you need to stay on top of your community and communicate with us! because if you don't then you might risk loosing costumers and they'll probably demand a refund and at this stage that is literally money out of your pocket money that could help keep you afloat.
This shows you how much money each pledge has earned so far and how many people it took to get that amount:
1 person plegded €3333, 4 people plegded €3996,
12 people plegded €9324, 3 people plegded €1998,
4 people plegded €796, 157 people plegded €15543,
671 people plegded €66429, 500 people plegded €29500,
1108 people plegded €60940, 1800 people plegded €79200,
1613 people plegded €53229, 3010 people plegded €81270,
149 people plegded €3278, 14 people plegded €154,
and 32 people plegded €192
That's a lot of people and a lot of money and I'm pretty sure many of them are looking for answers and I suggest you start telling them what's going on because at some point people will stop caring about CnC and that something I don't want to happen and that is why I created this thread.
Dear MBB I think it's time I got something off my chest, it's generally about the communication that is lacking and by that I mean lacking A LOT, I understand that you are busy working on your/our game but I still feel like you could've done a lot more to interact with your community and it wouldn't even have required you to spent more than 1-2 hours a week to do so. Next is the problem with EA getting delayed, it's not that I want to blame you for not being able to deliver it based on an estimated month because I wont, but I'll go into more details about all of this below, for now I just want to say that this is just me raising some concerns I have and that many others also have.
Let's start out by talking about communication something that is lacking a lot as mentioned above I kinda get why you used to have a hard time communicating but only kinda understood because there was also a part of me that just went "Well it would only take them 15-30 once or twice a week to write up a short update and maybe attach an ingame image to it as well" and I have mentioned this several times on the forums so it's not really like I haven't tried to let you know how I felt about you communication, but fair enough you decided to focus on the developing the game rather than talking to your costumers and again I'm not trying to say that you did something wrong or demand that you should've done it differently I'm only saying that you should've communicated more. So you got yourselves a community manager and I was pretty excited about that, you know looking forward to more information etc but so far not much has changed, now I know that a CM has a lot more to do than just talking on the official forums but honestly 15 post in what 15 days that's not really what I expected but hopefully that will improve at some point.
On to the EA it self, back in February on the 24th to be exact you released a short statement where you told us that due to complication you wouldn't be able to release the EA in march as planned and asked for a few more weeks now it's may 30th today which means it has been a bit over 13 weeks. When you asked for a few weeks I expected a release date in mid april maybe early may that would add 4-5 weeks to the schedule which in my part of the world kinda equals to a few weeks but 13 weeks is far from a few. I also know that around the beginning of april 6th nvidia released a driver that gave the C4 engine a graphical glitch that covers up about 50% of the screen(when I tested the driver I had to go back to 378.78 before it worked that driver was released on march 9th and 378.92 which had the same glitch as 381.xx was released on march 20th)and I totally get that such a problem is bad because no one wants to play a game where 50% of the screen is just one big graphical glitch but you should've to come forward as soon as the glitch appeared and told us about it and not wait a whole month before telling us. I understand that you just wanted to see if nvidia would be able to fix it quickly but still you should've just told us right then but you didn't.
When you told us about the glitch you also told us that and I quote:
" We work at full speed to fix this and have also contacted NVIDIA. The bug is a nuisance but you don’t need to worry. There is the possibility to either reset the driver to version 378.92 or we offer a NVIDIA-specific workaround in the engine. This however would take some time and is our last means of choice. We will keep you posted."
So you told us about 3 possible ways to fix this, one is that nvidia fixes it, two is a rollback to a previous working driver and 3 is that you spent time on a fix. I have already voiced my opinion on what you should do and that is of course to push for the EA release in june and ask nvidia users to rollback to a previous driver and supply them with a tutorial(video and or text/image based)and I have also offered to help any users who wants help uninstalling their current driver and then installing the old driver, hell I'll even make the tutorial for you if that helps.
To end this thread with(pretty sure I had more I wanted to talk about but I'll add that when I remember what it was) I just want to say to you @masterbrain that I understand that what you are trying to create here is something rather complicated and that set backs are inevitable but there is a lot of people here who has invested a lot of money in your game. I know some of you might say that we didn't invest any money and that we only paid for a game in advance but that's not how I look at it because without the money we invested this game wouldn't be possible and therefore I feel we have the right to know whats going on and you need to stay on top of your community and communicate with us! because if you don't then you might risk loosing costumers and they'll probably demand a refund and at this stage that is literally money out of your pocket money that could help keep you afloat.
This shows you how much money each pledge has earned so far and how many people it took to get that amount:
1 person plegded €3333, 4 people plegded €3996,
12 people plegded €9324, 3 people plegded €1998,
4 people plegded €796, 157 people plegded €15543,
671 people plegded €66429, 500 people plegded €29500,
1108 people plegded €60940, 1800 people plegded €79200,
1613 people plegded €53229, 3010 people plegded €81270,
149 people plegded €3278, 14 people plegded €154,
and 32 people plegded €192
That's a lot of people and a lot of money and I'm pretty sure many of them are looking for answers and I suggest you start telling them what's going on because at some point people will stop caring about CnC and that something I don't want to happen and that is why I created this thread.
The post was edited 1 time, last by Jeytav ().