Refund not working

Dogface · Apr 24th 2017, 3:52am

Masterbrain Administrator

Sirs,

The refund feature is not working. I click on the button labeled:

Then I click on "OK" in the "Do you really want to cancel your donation?" pop-up, and I am taken to a page that says:

I sent you a conversation on this topic two weeks ago and have not received a response. Can you help me with this? :?:

Thank you

Jeytav · Apr 24th 2017, 1:39pm

Did you pm MBB's official account or did you pm one of the admins?

Have you tried logging in on different browsers to see if that worked?

Fernando · Apr 24th 2017, 11:03pm

Dogface wrote:

Administrador Masterbrain

señores,

La Función de devolución pecado Funcionando ESTA. Hago clic en El Botón Etiquetado:

A Continuación, Haga clic en "OK" en el "¿Realmente DESEA cancelar su Donación?" Emergente, y me Llevan Una page ANU Que Dice:

Te envie Una Conversación Sobre Este tema Hace dos Semanas Y Sin El Recibido Una Respuesta. ¿Me PUEDE Ayudar con ESTO?

Gracias

Impossible to return :cursing:

Paul91 · Apr 24th 2017, 11:31pm

Oh my, bit early ain't it after a month or so. Just wondering why there is a cut off date for a refund (April 29th) could this mean anything??

Jeytav · Apr 25th 2017, 4:37am

Doesn't mean anything when you preorder you get 1 month to refund but it seems like kickstarter doesn't support that feature

Refund not working

Refund not working

Dogface wrote:

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